Delivery and Returns USA

Delivery and Returns

Last updated: 01/01/2025

Shipping

We are pleased to offer Free Shipping on all orders and subscriptions over $60 within the US.

Non-Expedited Shipping

Cost: $10
Free for orders over $40
Delivery Time: Typically 5–7 business days (depending on location).
Orders placed Monday–Friday before 1:00 PM EST: Ship on the next business day.
Orders placed after 1:00 PM EST: Ship on the business day after next.

Expedited Shipping

Cost: $30
Delivery Time: Typically 2–3 business days (depending on location).
Orders placed Monday–Friday before 1:00 PM EST: Ship on the same day.
Orders placed after 1:00 PM EST: Ship on the next business day.

Free Shipping

Enjoy FREE Standard Shipping on all orders over $40.
Applies automatically at checkout—no code required.

Shipping from Multiple Locations

While most orders are shipped from our international warehouse in the USA, certain products, such as Longevity Greens, are dispatched directly from Australia. As a result, Longevity Greens will go through customs separately and may arrive at a different time from the rest of your order, within 10-14 business days, at no additional shipping costs.

Customs and Import Taxes

For shipments from Australia to the USA:

Import taxes and duties may apply to orders with a value exceeding $1,000, as per U.S. regulations.
These fees vary by country, and it is the responsibility of the customer to cover any applicable import taxes or duties.
Orders shipped from Australia, like Longevity Greens, will also be subject to U.S. customs clearance before delivery.

Tracking Your Order

Once your order is dispatched, you’ll receive an email with a tracking link to monitor its progress. Please note:

The tracking link will activate typically within 1-2 business days after dispatch.
Orders with items shipping separately (e.g., Longevity Greens) will have individual tracking links for each shipment.

Processing

We aim to process and deliver your order as quickly as possible:

Orders placed on weekends or public holidays will be processed on the next business day in accordance with the timelines outlined above.

60-Day Money-Back Guarantee for First-Time Buyers

At Lifespan Supplements, we are dedicated to providing you with the highest quality supplements to support your health and well-being. We stand behind our products with confidence, and we want you to feel the same. That’s why we’re proud to offer a 60-Day Money-Back Guarantee on your first order.

How Our Guarantee Works

We believe that you should have the time to experience the full benefits of our supplements. If, for any reason, you are not completely satisfied with your purchase and are a first-time buyer, you can return the product to our Michigan return facility within 60 days of receiving your order for a full refund plus return postage.

Important: Follow the Recommended Usage

For the best results, it’s crucial that you take the product as instructed by us or your health professional. Consistency is key when it comes to supplements, and following the recommended dosage and usage instructions will help ensure you experience the intended benefits.

Easy Steps to Get Your Refund

Try Our Products
Take your time to fully experience the benefits of our supplements. We recommend using the product consistently for at least 30 days to see the best results.
Contact Us
If you’re not satisfied, simply reach out to our customer service team within 60 days of your purchase. You can contact us via email at support@lifespansupplements.co . Please provide your order number and a brief explanation of why you are requesting a refund.
Return the Product
For first-time buyers, we may ask you to return the unused portion of the product to our Michigan return facility. We’ll provide you with a prepaid shipping label to make the return process as easy as possible.
Receive Your Refund
Once we receive the returned product, we’ll process your refund. The refund will be credited back to your original payment method within 5-10 business days.

Our Commitment to You

Your satisfaction is our top priority. Our 60-Day Money-Back Guarantee is our way of ensuring that you can shop with confidence and peace of mind. We are here to support your journey to better health and are committed to providing products that help you achieve your wellness goals.

If you have any questions about our guarantee or need assistance with your order, please don’t hesitate to contact us. We’re here to help!

Standard Shipping

Enjoy flat-rate shipping — simple, reliable, and trackable!

Customer Service

We're here to help — contact our friendly team for any questions!

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Secure Payment

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These statements have not been evaluated by the Therapeutic Goods Administration (TGA). These products are not intended to diagnose, treat, cure or prevent any disease.